Burton WMS AI — Privacy Policy

1. Introduction

Burton WMS AI (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our Service.

2. Information We Collect

• Account Information — Name, email address, company name, billing details provided during registration.
• Operational Data — Inventory records, order data, shipping information, and warehouse configurations you input into the platform.
• Usage Data — Log data, device information, IP addresses, browser type, and interaction patterns collected automatically.
• Cookies & Tracking — We use cookies and similar technologies to improve user experience and analyze platform performance.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To process transactions and send related notifications
• To optimize AI-driven routing, rate shopping, and fulfillment recommendations
• To provide customer support
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service Providers — Third-party vendors who assist in operating the platform (e.g., cloud hosting, payment processors, shipping carriers)
• Legal Requirements — When required by law, regulation, or valid legal process
• Business Transfers — In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Upon account termination, data is available for export for 30 days, after which it is permanently deleted.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest (AES-256), access controls, and regular security audits to protect your information.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Export your data in a portable format
• Opt out of non-essential data processing
• Withdraw consent at any time

To exercise these rights, contact us at support@burtonaiwms.com.

8. International Data Transfers

If your data is transferred across borders, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.

9. Children’s Privacy

The Service is not intended for individuals under 18. We do not knowingly collect data from minors.

10. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification.

12. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Burton WMS AI
Email: support@burtonaiwms.com